Built to be trusted on the wall
Mission-critical screens need mission-grade security. From encryption to access control to uptime, DigiSign is built for teams that can't afford a blank display — or a breach.
What security does digital signage software need?
Digital signage security controls who can sign in, change content and reach each player. A review should cover account permissions, protected connections, device pairing, publish records and recovery when connectivity fails. For DigiSign, test the controls below against your own rollout requirements and confirm the hosting, retention and agreement details with the team before approval.
Security at every layer
From the player on the wall to the cloud that drives it, every part of DigiSign is built with security in mind.
Modern authentication
JWT-based sessions with short-lived tokens and refresh rotation, plus Google Sign-In (OAuth 2.0) for one-click, password-less access.
Role-based access control
A real role hierarchy — SuperAdmin, Admin Supervisor, Admin, Moderator — plus custom roles with per-feature permission toggles.
Audit logs, twice over
A publish audit trail records what went to which screen and when; a separate licensing log tracks every pricing and quota change.
Tenant-isolated realtime
Live updates are scoped to your account at the connection layer, so one customer's screens can never receive another's content.
Secrets stay server-side
Players and browsers never see third-party API keys — every integration (weather, stocks, news, calendars) is proxied by our servers over TLS.
Device-bound players
Each player is bound to its device on pairing and holds its own scoped token — a stolen code can't hijack your fleet.
Quotas & data hygiene
Per-user storage quotas, soft-deletes with recovery, and controlled support impersonation that's logged and role-gated.
Resilient infrastructure
Players ride out network blips gracefully and keep playing from local cache, with cached playback depending on the player, downloaded content and active licence; live feeds still require connectivity.
Compliance-ready
GDPR-minded data handling, per-screen licensing controls, and enterprise reviews with a dedicated contact on Command & Infinite.
Need a security review or DPA?
Enterprise customers get access to our security documentation, data processing agreements and a dedicated point of contact. Reach out and we'll help your team tick every box.
Contact securityFrequently asked questions
Use the role hierarchy and per-feature permissions to give each person the access needed for their job. Verify the intended screen and account boundaries with test users before handing publishing access to a larger team.
DigiSign supports Google Sign-In through OAuth 2.0. Confirm the identity and access requirements of your organisation during evaluation; Google Sign-In should not be assumed to include every enterprise SSO or account-provisioning feature.
DigiSign describes publish and licensing audit trails, with audit logs on Command. Ask which events and identities are recorded, how long records are retained and what export options are available before treating them as evidence for a specific review.
Contact the team with your hosting, access-control, data-processing and retention requirements. Request the applicable security documentation and agreement terms before approval. A security features page is not a certification or an independent audit report.
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